NCW Libraries expands workforce development with free certification portal

WENATCHEE — NCW Libraries is offering free online access to the Washington State Certification Portal, a new workforce development resource available to all NCW Libraries cardholders.

Made available through the Washington State Library, the portal provides access to professional certifications and exam preparation in high-demand digital and technical skills. From Microsoft Office and digital literacy to advanced IT and cybersecurity, community members can learn, practice and earn industry-recognized certifications at no cost.

“Access to technology is only part of the equation — what truly creates opportunity is access to skills and credentials,” said Ash Kunz, digital literacy and learning services manager for NCW Libraries. “Professional certifications can cost hundreds or even thousands of dollars, placing them out of reach for many people. By offering the Certification Portal, we’re removing that barrier and giving our community direct access to career focused learning. With a library card, anyone can build in-demand skills and earn credentials that open doors to workforce readiness and economic mobility.”

Available certification pathways include CompTIA (IT Fundamentals, A+, Network+, Security+ and more), Intuit/QuickBooks, Microsoft Office Specialist – 2019, Microsoft Office Specialist – 365, IT Specialist, Microsoft Certified Fundamentals and Cisco Certified Support Technician.

Library officials said the certifications are widely recognized by employers and can help strengthen a resume, build confidence and expand career opportunities. All coursework and practice materials are included with a library card.

“Technology skills are essential in today’s workforce,” Kunz said. “Whether someone is entering the job market, changing careers, returning to work, or building confidence with digital tools, this program helps move learners from education to credential, from opportunity to action. A library card is more than a way to check out books. It’s a key to professional growth, career advancement, and lifelong learning.”

By providing free access to certification training and exams, NCW Libraries continues its commitment to bridging the digital divide across North Central Washington. Library leaders said access to opportunity should not be determined by income, geography or circumstance, and that offering tools that build digital skills, workforce readiness and economic mobility is central to the district’s mission.

NCW Libraries is a publicly funded library district serving North Central Washington with 30 community library locations, a bookmobile and a mail order library. Supported by local taxpayer investment, the district provides access to books, digital resources, technology, workforce development tools, lifelong learning opportunities and community-centered programs.